Welcome to Intelligent Wellbeing! By using our website at https://intelligentwellbeing.com, you are agreeing to the following terms. Please take a moment to read through them carefully, as they apply to everyone who visits, uses, or makes purchases through our site.

If you have any questions or don’t agree with any part of these terms, please feel free to reach out to us. By continuing to use our website or services, you agree to be bound by these terms.

Use of Our Website
By accessing or using our website, you agree to follow these terms. If you do not agree, you cannot use our website or services.

Who Can Use Our Services:
Our website is available to everyone, but some of our products may have specific terms or restrictions that apply. You must follow these rules while using our site or purchasing from us.

Intellectual Property:
All content on our website (text, images, logos, and product descriptions) is owned by Intelligent Wellbeing. You may not use our content without permission, including copying or reusing it for commercial purposes.

Links to Other Websites:
Our website may include links to other websites. These links are provided for your convenience, but we don’t control or take responsibility for the content or policies of these third-party sites. Always review their terms and conditions and privacy policies when you visit them.

Orders and Free Offers:
When placing an order on Intelligent Wellbeing, you agree to provide accurate information. Any attempt to misuse promotional offers, such as the “FEEDBACK” program, is prohibited. Misuse includes using multiple email addresses or addresses to place fraudulent orders. If we detect any abuse, we reserve the right to cancel your orders and restrict access to our site.

Feedback Program:
You are allowed one free tallow balm per household through our Feedback Program ($30 off). Shipping costs still apply, and these offers cannot be combined with other discounts or free shipping. All items received through this program are provided for sampling purposes only and are not eligible for returns or exchanges. As a small business, we cover the product costs to let you try our items risk-free, making return processing unsustainable for these promotional items.

Termination of Service:
We may suspend or stop providing services to you if you don’t follow these terms or if we suspect any inappropriate or fraudulent activity. We will try to notify you, but in some cases, we may have to stop services without prior notice.

Disclaimer of Warranties:
We do our best to ensure that our website and services are always available, but sometimes things go wrong. Intelligent Wellbeing provides the site and services on an “as is” and “as available” basis. This means we can’t guarantee everything will always work perfectly, and we are not responsible for issues outside our control.

No Guarantees: We do not offer any warranties, either express or implied, for the performance of our website or products. This includes guarantees about fitness for a particular purpose, non-infringement, or anything else.

Governing Law:
These terms are governed by the laws of the United States. If any part of these terms is found to be invalid or unenforceable by a court, the rest of the terms will remain in full effect.

Changes to Our Terms:
We may update or change these terms occasionally. If the changes are significant, we will try to notify you at least 30 days in advance before the new terms take effect. Continuing to use our website after any changes means you agree to the updated terms.

Stolen or Missing Packages Policy:
Once your package has been marked as “Delivered” by the shipping carrier (USPS, UPS, etc.), the responsibility for the package transfers to the customer.

We are not responsible for stolen or missing packages that show as delivered to the address provided at checkout. However, we understand how frustrating this can be and are committed to making it right.

If your order is marked as delivered but is missing, we offer a one-time full replacement at no additional charge. We do not issue refunds for packages that have been confirmed as delivered by the carrier.

To qualify for a replacement, the following must apply: The delivery address provided at checkout was correct. The tracking number shows a completed delivery. You notify us within 7 days of the marked delivery date.

If the amount paid for the order or the retail cost is above $50, we need a police report case number before we can issue any replacements.

This policy protects our small business from the growing risk of fraudulent claims, while still prioritizing your satisfaction and trust. If you’re concerned about package theft, we recommend shipping to a secure location or PO Box, or using a package protection service at checkout when available.

If you’ve experienced a missing delivery, please contact us at support@intelligentwellbeing.com so we can help.

General Terms:
Sale prices cannot be combined with other promotional offers or discounts.

Promotional pricing is not applicable to previous purchases or pending orders.

Standard return and exchange policies apply to non-promotional aspects of orders.

Intelligent Wellbeing reserves the right to modify or cancel this promotion at any time.

Customers attempting to abuse promotional terms may have orders cancelled.

These terms are subject to change without notice

Technical Issues:
In the event of website technical difficulties or checkout issues during the sale period, customers should contact customer service immediately. Promotional pricing will be honored for legitimate orders affected by technical problems, subject to verification.

If you have any questions about these Terms, please contact us.