Who We Are
Our website address is: https://intelligentwellbeing.com
Intelligent Wellbeing is an e-commerce business dedicated to regenerative wellness and non-toxic skincare. Your trust is the foundation of our business.
What Data We Collect
We only collect information that helps us fulfill your orders or improve your experience on our site.
Account & Orders
Name, email, shipping address, and billing details are collected to process your purchases. Payment data is handled by secure third-party processors (like Shopify/Stripe) and is never stored on our servers.
Communications
If you opt-in to our newsletter or SMS updates, we store your contact info to send educational content, cart reminders, and promotions.
SMS & Phone Privacy
Strict SMS Protection: If you opt-in to SMS, your phone number is used exclusively for Intelligent Wellbeing updates (order tracking, abandoned cart reminders, or news).
Text messaging originator opt-in data and consent are strictly excluded from all data-sharing activities. This information will never be shared with third parties for marketing purposes.
Cookies & Tracking
We use cookies to keep track of your shopping cart and to remember your preferences. You can disable cookies in your browser, but please note that some features (like the checkout process) may not function correctly.
Why We Use Your Data
- To deliver your products and provide order support.
- To prevent fraud and ensure regional tax compliance.
- To send you wellness education and offers you’ve requested.
- To keep our website running smoothly and securely.
How Long We Keep It
We keep Order Data as long as required for tax and accounting purposes. Comment Data is kept indefinitely to help us recognize and approve follow-up comments automatically. Marketing Data (Email/SMS) is kept until you choose to unsubscribe.
Your Rights & Control
You Are In Charge
- Access: You can request a copy of all data we hold about you.
- Deletion: You can request that we erase your personal data (excluding data we are legally required to keep for tax/legal records).
- Withdraw Consent: You can unsubscribe from any marketing channel (Email/SMS) instantly via the “unsubscribe” or “STOP” links.
Contact & Security
We use industry-standard encryption (SSL) and secure servers to protect your data. While no system is 100% foolproof, we take every reasonable precaution to guard your information.