Privacy Policy
We value your privacy as much as we value your health. This policy outlines how we handle your information with transparency and respect.
✨ The Golden Rule: We do not sell your personal data. Ever.
Who We Are
Our website address is: https://intelligentwellbeing.com
Intelligent Wellbeing is an e-commerce business dedicated to regenerative wellness and non-toxic skincare. Your trust is the foundation of our business.
What Data We Collect
We only collect information that helps us fulfill your orders or improve your experience on our site.
Account & Orders
Name, email, shipping address, and billing details are collected to process your purchases. Payment data is handled by secure third-party processors (like Shopify/Stripe) and is never stored on our servers.
Communications
If you opt-in to our newsletter or SMS updates, we store your contact info to send educational content, cart reminders, and promotions.
SMS & Phone Privacy
Strict SMS Protection: If you opt-in to SMS, your phone number is used exclusively for Intelligent Wellbeing updates (order tracking, abandoned cart reminders, or news).
Text messaging originator opt-in data and consent are strictly excluded from all data-sharing activities. This information will never be shared with third parties for marketing purposes.
Cookies & Tracking
We use cookies to keep track of your shopping cart and to remember your preferences. You can disable cookies in your browser, but please note that some features (like the checkout process) may not function correctly.
Essential
Essential cookies enable basic functions and are necessary for the proper function of the website.
| Name | Description | Duration |
|---|
| wpconsent_preferences | This cookie is used to store the user's cookie consent preferences. | 30 days |
Google Tag Manager
Google Tag Manager simplifies the management of marketing tags on your website without code changes.
| Name | Description | Duration |
|---|
| td | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | session |
| cookiePreferences | Registers cookie preferences of a user | 2 years |
Statistics
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Learn more| Name | Description | Duration |
|---|
| __utmz | Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server | 6 months after last activity |
| __utmv | Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server. | 2 years after last activity |
| __utmx | Used to determine whether a user is included in an A / B or Multivariate test. | 18 months |
| _ga | ID used to identify users | 2 years |
| _gali | Used by Google Analytics to determine which links on a page are being clicked | 30 seconds |
| _ga_ | ID used to identify users | 2 years |
| _gid | ID used to identify users for 24 hours after last activity | 24 hours |
| _gat | Used to monitor number of Google Analytics server requests when using Google Tag Manager | 1 minute |
| __utmc | Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session. | End of session (browser) |
| _gac_ | Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together. | 90 days |
| __utma | ID used to identify users and sessions | 2 years after last activity |
| __utmt | Used to monitor number of Google Analytics server requests | 10 minutes |
| __utmb | Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server. | 30 minutes after last activity |
WooCommerce Sourcebuster
SourceBuster is used by WooCommerce for order attribution based on user source.
| Name | Description | Duration |
|---|
| sbjs_current_add | Timestamp, referring URL, and entry page for your visitor’s current visit to your store | session |
| sbjs_migrations | Technical data to help with migrations between different versions of the tracking feature | session |
| sbjs_session | The number of page views in this session and the current page path | 30 minutes |
| sbjs_udata | Information about the visitor’s user agent, such as IP, the browser, and the device type | session |
| sbjs_first | Traffic origin information for the visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
| sbjs_current | Traffic origin information for the visitor’s current visit to your store | session |
| sbjs_first_add | Timestamp, referring URL, and entry page for your visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
Why We Use Your Data
- To deliver your products and provide order support.
- To prevent fraud and ensure regional tax compliance.
- To send you wellness education and offers you’ve requested.
- To keep our website running smoothly and securely.
How Long We Keep It
We keep Order Data as long as required for tax and accounting purposes. Comment Data is kept indefinitely to help us recognize and approve follow-up comments automatically. Marketing Data (Email/SMS) is kept until you choose to unsubscribe.
Your Rights & Control
You Are In Charge
- Access: You can request a copy of all data we hold about you.
- Deletion: You can request that we erase your personal data (excluding data we are legally required to keep for tax/legal records).
- Withdraw Consent: You can unsubscribe from any marketing channel (Email/SMS) instantly via the “unsubscribe” or “STOP” links.
Contact & Security
We use industry-standard encryption (SSL) and secure servers to protect your data. While no system is 100% foolproof, we take every reasonable precaution to guard your information.
